How we work
A Clear Process From First Review to Launch
Every engagement follows a defined path so the business goal, responsibilities, scope and next steps stay clear throughout the project.
01
Initial Review
Understand the business, current customer journey, existing website and intended outcome. This sets the context for whether a focused website project or a deeper custom engagement is the right path.
02
Scope and Proposal
Define deliverables, required pages, integrations, responsibilities, timeline and investment before work begins. You receive a clear written proposal so expectations are aligned before build starts.
03
Build and Communication
Implementation proceeds against the approved scope. Progress, questions, approvals and updates are handled directly so decisions stay visible — without inventing a fixed ritual that every project must follow the same way.
04
Review and Quality Assurance
Before launch, work is checked for responsive behaviour, functional flows, content accuracy and the agreed revision handling. Issues found against the approved scope are addressed before go-live.
05
Launch and Handover
Deployment and final checks complete the delivery. You receive the agreed handover — including access, assets and any support arrangement defined in the proposal.
Scope Changes
New requirements outside the approved scope are discussed and approved before implementation. That keeps timeline and investment honest — and avoids surprise additions after scope approval unless the requirements themselves change.
What the Client Provides
- Timely feedback so decisions do not stall delivery
- Approved copy and assets where they are part of the scope
- Access to required systems, hosting or third-party tools
- One clear decision-maker when possible
What Shafin Provides
- Clear written scope before implementation
- Direct communication throughout the engagement
- Ownership of the agreed implementation
- Honest progress visibility against the approved plan
- Testing against the agreed scope before launch
For investment and scoping detail, see Pricing & Scoping. For service types, see Services.